FAQs
Want to find out more? Here’s some helpful information you might want to know before you arrive:
Camping
Are fire pots allowed?
No, due to our location, fire pots are not allowed any time of the year.
Are pets allowed?
Guide dogs, medical alert, and therapy dogs (with papers) are permitted in all areas of the park – please advise at time of booking. Please find our full terms and conditions policy here.
Great news for those travelling with a pooch! Pet dogs are permitted on select camping sites and open plan cabins (1 Queen, 2 sets of bunks). Please let us know you are bringing a dog, and we will allocate a cabin accordingly. A $25 cleaning fee applies for all cabin bookings with a dog. This will be charged on arrival.
Cabins
Is linen supplied?
Doonas (duvet), sheets, pillows and pillow slips, and towels are supplied for all occupants of the cabins. We ask that the supplied linen is used, no sleeping bags or swags allowed.
Are all the beds made up?
All beds are made in our Waterview Cabins, Motel Units and Heritage House. Main beds only are made in the Open Plan cabins, linen is supplied for the other beds. Open Plan Queen/Double bed cabins have both beds made up.
Are there electric blankets on all beds?
Only main beds have electric blankets. Extra blankets are available for other beds.
Is smoking allowed in the cabins?
No, all park facilities are non-smoking. Smoking is permitted in open areas only.
Soiling charges apply to inside smokers and other soiling matters.
Are cutlery, crockery & cooking items supplied in the cabins? What about in the motel units?
Yes, all basic dining and cooking needs are in the cabins and Heritage House.
Motel Units only have microwaves, tea/coffee making facilities, toaster and bar sized fridge and implements to suit.
Do you hire cots or high chairs?
Yes we do! Cots and highchairs are available for your cabin at a charge of $15 per item per stay. Please let us know when booking if you would like us to arrange these. Items are subject to availability.
Facilities
Are there laundry facilities?
Yes. Our laundry has washers, dryers and ironing facilities. The washers and dryers are coin operated, reception always has change available. There are clothes lines located in the courtyard between the laundry and camp kitchen also at a number of cabins. Washing powder is available at the laundry, pegs are available to borrow from reception.
Is there internet access?
Yes, we have FREE WIFI 😊 throughout the park.
Do managers live on-site?
Yes. After hours phone number is posted on outside of reception for emergency or late check-ins.
Booking
How much deposit is needed?
A 1-night deposit or payment in full by credit card is required at the time of booking (dependent upon the time of year). The park will process this against your credit card and send a confirmation email. If you have made arrangements to direct deposit your payment(s), please provide your reservation number and name as a reference: BSB: 067-000 ACCT: 11109527.
Peak period payments require full payment prior to arrival by the following dates.
Christmas 20th December -24th January: 1 October
Australia Day Long Weekend: 27th December
Easter Long Weekend: 1 February
March Long Weekend: 10 February
November Long Weekend: 3rd October
All other periods: 2 days prior to arrival
These can be paid in instalments via arrangements with reception.
Do you guarantee site or cabin numbers?
Please note that whilst we do our best to cater for guest requests, we are unable to guarantee site or cabin numbers. You are guaranteed a site or cabin within the category that you have booked.
Due to operational reasons, sites and cabins are allocated at the discretion of the park and may be moved without notice to a site or cabin within the same category, for example due to a maintenance issue or to accommodate a new booking.